How do I activate my eSIM?

After purchasing, download the eSIM using the QR code sent via email or the app. Go to phone settings and add the eSIM following the prompts provided by the app.

What devices are compatible with Mobimatter eSIMs?

Devices must be eSIM-capable, which includes newer models of iPhones and Androids.

How do I get support if the eSIM isn’t working?

Contact customer support via email, or use the troubleshooting wizard available on the website or app.

Can I share my data across multiple devices?

Data sharing is plan-dependent. Check the plan’s details for specific capabilities.

Mobimatter Review

Rating

Mobimatter receives generally positive feedback for its extensive eSIM marketplace, offering a variety of plans tailored to global travelers. The app has earned a commendable rating of 4.8 out of 5 stars on the App Store, backed by a responsive customer support team and straightforward installation process.

Mobimatter stands out as a leading platform for purchasing eSIMs, catering to travelers seeking seamless connectivity worldwide. Their comprehensive catalog features numerous plans from regional and global providers, covering destinations across the globe. Whether you’re headed to Europe, Asia, the Americas, or the Middle East, Mobimatter provides a plan that can suit your needs.

Speed and Data Limits

Mobimatter partners with multiple carriers to deliver plans with varying speeds and data caps. Users can find plans with data ranging from a few gigabytes for short trips to over 20 GB for more extended stays. For instance, you can get 10 GB for Dubai, 20 GB across Asia, and 30 GB spanning Singapore, Malaysia, and Thailand. Global plans can offer up to 13 or 20 GB, depending on the validity.

Duration of eSIM Plans

Mobimatter eSIM plans have durations tailored to individual needs. Some plans are perfect for quick stops with a validity of 10 days, while others can cover longer trips with options extending up to 365 days. Travelers will find offerings that provide plenty of data within their preferred travel timelines.

Pricing

Pricing is diverse, fitting various budgets. For example, a 10-day plan covering Asia costs $7.99 and provides 50 GB of data. More expansive 30-day plans, like the ones offering 15 GB for the U.S., are priced around $11.99. Global plans tend to be pricier due to their extended coverage, with a 365-day plan of 20 GB costing $39.99.

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Technical Support

Mobimatter offers multiple support channels, including a troubleshooting wizard accessible via their website, email support, and a detailed help center for eSIM installation instructions. The customer service team is reputed to respond quickly, often resolving issues within hours, ensuring travelers are promptly assisted.

Mobimatter doesn’t directly support data sharing via hotspot/tethering on all plans since this feature is dependent on the policies of individual network providers. However, some plans do enable it, which is beneficial for those who need to share their connection across multiple devices while traveling.

App

The Mobimatter app provides a centralized hub for managing your eSIMs. It’s compatible with iOS and Android devices, offering features like tracking data usage and topping up existing plans. Users can also navigate different eSIM offers and check their plan’s validity.

Purchase and Installation

Buying an eSIM from Mobimatter is straightforward. After selecting a plan, users receive a QR code via email or the app, which they can scan with an eSIM-capable phone. Activation typically takes a few minutes. Comprehensive installation instructions guide users step-by-step.

Recharge Options

Plans can be recharged directly through the Mobimatter app or website. Users can review available top-up options specific to their plan and destination, ensuring that they remain connected throughout their travels.

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FAQs about Mobimatter

How do I activate my eSIM?
After purchasing, download the eSIM using the QR code sent via email or the app. Go to phone settings and add the eSIM following the prompts provided by the app.
What devices are compatible with Mobimatter eSIMs?
Devices must be eSIM-capable, which includes newer models of iPhones and Androids.
How do I get support if the eSIM isn’t working?
Contact customer support via email, or use the troubleshooting wizard available on the website or app.
Can I share my data across multiple devices?
Data sharing is plan-dependent. Check the plan’s details for specific capabilities.

Mobimatter Review